Wire Transfer Guide — Eastern Business Banking®

Wire Transfers Overview

Wire transfers are the fastest and most secure method for moving high-value funds between banks. Unlike ACH payments, which process in batches, wire transfers settle individually and irrevocably on the same business day. Eastern Business Banking® provides full wire transfer capabilities for both domestic and international transactions.

Domestic Wire Transfers

Domestic wire transfers move funds between banks within the United States. They are processed through the Federal Reserve's Fedwire system and typically settle within hours of submission.

Required Information for Domestic Wires

• Recipient name — exactly as it appears on their bank account
• Recipient address — street address (P.O. boxes may not be accepted by some banks)
• Bank name — recipient's financial institution
• Bank routing number — 9-digit ABA routing number
• Account number — recipient's bank account number
• Account type — checking or savings
• Memo/reference — optional note for the recipient (e.g., invoice number)

How to Send a Domestic Wire

1. Log in to Eastern Business Banking
2. Navigate to Payments → Wire Payments → New Wire
3. Select "Domestic" as the wire type
4. Choose the funding account (your Eastern Bank business checking)
5. Add or select a recipient from your wire payee list
6. Enter the transfer amount
7. Review the wire fee disclosure
8. Select the send date (today or future-dated)
9. Review all details for accuracy
10. Submit the wire (or save as draft for later submission)

Domestic wire transfers submitted before 4:00 PM ET are processed the same business day. Wires submitted after the cut-off will be processed on the next business day.

International Wire Transfers

International wire transfers use the SWIFT network to send funds to banks outside the United States. Eastern Bank supports both USD-denominated and foreign currency international wires.

Required Information for International Wires

• Beneficiary name — full legal name of the recipient
• Beneficiary address — complete street address including country
• Beneficiary bank name — full name of the receiving bank
• Beneficiary bank address — branch address if known
• SWIFT/BIC code — 8 or 11 character bank identifier
• IBAN — International Bank Account Number (required for European and many other countries)
• Account number — if IBAN is not applicable
• Currency — USD or local currency
• Purpose of payment — regulatory requirement for international transfers
• Intermediary bank — if applicable (some international wires require a correspondent bank)

USD vs. Foreign Currency Wires

For foreign currency wires, the exchange rate is locked at the time of submission. This protects you from currency fluctuations between submission and settlement. USD wires leave the conversion to the receiving bank, which may apply less favorable rates.

Wire Transfer Cut-off Times

All cut-off times are in Eastern Time. Wires submitted after the cut-off will be processed on the next business day.

Wire transfers are not processed on weekends or federal banking holidays. Plan accordingly for time-sensitive international payments.

Wire Transfer Fees

Fees are subject to change. Refer to the Business Banking Fee Schedule for the most current fee structure. Commercial analyzed accounts may have different fee arrangements based on earnings credits.

Wire Transfer Security

Wire transfers are irrevocable once processed. Eastern Bank implements several security measures to protect your business:

Dual Approval

Eastern Business Banking supports dual approval for wire transfers. The account administrator can configure dollar thresholds above which a second user must approve the wire before it is submitted for processing.

Wire Verification Call-Back

For high-value wires or new wire recipients, Eastern Bank may require a verification call-back to a pre-authorized phone number on file. This prevents unauthorized wire transfers even if a user's credentials are compromised.

Wire Entitlements

User permissions can be configured to restrict who can create, approve, and submit wire transfers. Users without wire entitlements cannot access the wire payment module.

Best Practices for Wire Security

• Always verify wire instructions with the recipient through a known, trusted channel (not email)
• Be alert to business email compromise (BEC) attacks that attempt to redirect wire payments
• Enable dual approval for all wires above a reasonable threshold
• Review wire payee lists regularly and remove inactive recipients
• Never act on wire instruction changes received via email without voice verification

Learn more in our Online Banking Security Guide.

Tracking Wire Transfers

After submitting a wire transfer through Eastern Business Banking, you can track its status:

• Submitted — wire has been entered and is awaiting approval (if dual approval is enabled)
• Approved — wire has been approved and is queued for processing
• Processed — wire has been sent to the Federal Reserve or SWIFT network
• Completed — confirmation received that the funds have been transferred
• Returned — wire was rejected by the receiving bank (incorrect account number, closed account, etc.)

For domestic wires, the Federal Reference Number (IMAD/OMAD) can be used to trace the transfer through the Federal Reserve. Contact the Business Service Team at 1-800-333-8000 for wire tracing assistance.

Saving Wire Templates

If you frequently send wires to the same recipient, you can save wire templates to speed up future transfers:

1. After entering wire details, click "Save as Template"
2. Give the template a descriptive name (e.g., "Vendor ABC Monthly Wire")
3. For future wires, select the template and only update the amount and date

Templates store recipient information but not amounts or dates, ensuring each wire is reviewed individually.

Frequently Asked Questions